Custom Write guarantees products to be free from defects in material and workmanship for one (1) year. The operating mechanisms in the writing instruments are guaranteed by the manufacturer for the life of the writing instrument. Custom Write will replace or repair any defects in the wood, workmanship and/or the operating mechanisms free of charge during the warranty period.

When you purchase any Custom Write product, I am so confident that you will be satisfied that I will offer you a 30-day money-back guarantee. If you are not completely satisfied with your purchase, for any reason, you may return it within the first 30 days for a full refund! (Shipping charges not included - product must be in new condition - fountain pens must not have had ink loaded.)

For warranty and return items, the sales receipt must accompany the item. The warranty and money-back guarantee is transferable.

 

 

 

 

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